1. Introduction

CondoComplyFL LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website compliance services for Florida condominium associations.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, please do not use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, email address, and phone number
Job title and organization information
Billing and payment information
Account credentials and preferences
Communication preferences and history

Association Data

As part of our compliance services, we may collect and process:

Condominium association documents and records
Financial statements and budgets
Meeting minutes and official notices
Governing documents (bylaws, rules, declarations)
Vendor contracts and insurance policies
Structural integrity reports and reserve studies

Technical Information

We automatically collect certain technical information, including:

IP address, browser type, and operating system
Device information and unique identifiers
Website usage patterns and navigation data
Cookies and similar tracking technologies
Log files and error reports

3. How We Use Your Information

Service Provision

Provide website compliance services and document management
Process payments and manage your account
Communicate with you about our services
Provide technical support and customer service
Ensure compliance with Florida Statute 718.111 requirements

Technology Improvement and Analytics

We may use your data in aggregated, anonymized, or de-identified form to:

Improve our technology platform and user experience
Develop and train artificial intelligence capabilities
Enhance our analytics and reporting features
Customize our services for the condominium industry
Create benchmarks and industry insights
Develop new compliance tools and features

Legal and Business Operations

Comply with legal obligations and regulatory requirements
Protect our rights and prevent fraud or abuse
Conduct business analysis and market research
Send important notices and updates about our services

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how you use our website (Google Analytics)
Functional Cookies: Remember your preferences and settings
Performance Cookies: Improve website speed and performance

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

5. Data Security and Protection

We implement comprehensive security measures to protect your information:

Industry-standard encryption for data transmission and storage
Secure data centers with physical and digital access controls
Regular security audits and vulnerability assessments
Employee training on data protection and confidentiality
Multi-factor authentication and access logging
Regular backup and disaster recovery procedures

While we use reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers: Trusted third parties who assist in providing our services
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, property, or safety, or that of others
Consent: When you have given explicit consent for sharing

7. Data Retention

We retain your information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations and regulatory requirements
Resolve disputes and enforce our agreements
Improve our services and technology (in anonymized form)

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request a copy of your data in a structured format
Objection: Object to certain processing of your personal information
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

9. Third-Party Services

Our Services may integrate with third-party services, including:

Google Analytics: For website analytics and user behavior insights
Payment Processors: For secure payment processing
Cloud Storage Providers: For secure data storage and backup
Email Services: For communication and notifications

These third parties have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notification to registered users
Providing notice through our Services

Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

CondoComplyFL LLC

Email: info@condocomplyfl.com